Terms of use

Revision as of June 02, 2026

 

1. General Provisions

1.1. These Terms of Use of the Benefits Plus Platform for Partners (hereinafter — the Terms) define the rules for accessing the website, personal account, API, integration modules, and other technical components of the Benefits Plus Platform (LLC "BENEFITS PLUS"; Location: 01042, Ukraine, Kyiv, Pechersk District, Saperne Pole Street, Building 12, Room 1014; State Registration Number: 45935270) (hereinafter — the Platform) for legal entities and individual entrepreneurs who use the Platform under the B2B model.

1.2. These Terms are published on the Platform website and regulate the general rules for using the Platform. They do not replace or cancel separate agreements, memorandums, orders, technical specifications, SLA, DPA, acts, appendices, or other written arrangements between Benefits Plus, Partners, and/or Providers.

1.3. In case of contradiction between these Terms and a separate written agreement between Benefits Plus and a Partner, such separate agreement shall have prevailing force.

1.4. The Benefits Plus Platform acts as a platform operator and technological orchestrator of interaction between Partners and Providers. Benefits Plus, unless otherwise expressly established by a separate agreement or separate terms of a specific service, is not the direct performer of the service actually provided to the end user by the Provider.

1.5. These Terms apply to the B2B model of the Platform's operation, under which the Partner transfers an End user identifier to Benefits Plus and initiates activation, modification, or termination of access to the service provided by the corresponding Provider.

 

2. Definitions

2.1. Benefits Plus — a limited liability company "BENEFITS PLUS" that is the administrator and operator of the Platform, ensures its functioning, technical orchestration of processes, management of integrations, data exchange between interaction participants, and other supporting organizational and technical functions.

2.2. Platform — the set of website, personal accounts, API, software, databases, technical interfaces, integration modules, information and organizational solutions through which Benefits Plus ensures interaction between Partners and Providers.

2.3. Partner — a legal entity or individual entrepreneur who, based on a separate agreement, memorandum, order, letter of attachment, or another agreed cooperation model, uses the Platform to transmit user data, initiate service connections, or obtain information about the status of such services.

2.4. Provider — a legal entity or other appropriate business entity that actually provides a service, service, digital product, content, or access to them to the end user, and may also receive through the Platform data necessary for activation, administration, modification, or termination of access for the End user.

2.5. End User — a natural person for whom the Partner initiates connection, modification, or termination of access to the Provider's service through the Platform.

2.6. Partner Account — access to the Platform created by Benefits Plus, which gives the Partner the opportunity to use agreed functionality, view statuses, statistics, integration data, and other information within the scope of agreed access rights.

2.7. API — the Platform's application programming interface used for automated data exchange between the Partner's systems, Benefits Plus, and/or the Provider.

2.8. Activation Data — the minimum set of data transmitted through the Platform to create, confirm, modify, suspend, or terminate the End User's access to the Provider's service. Such data may include, in particular, external user identifier, name, email address, access status, technical integration parameters, and service event logs.

2.9. Website — the Benefits Plus web resource where these Terms, policies, notices, contact data, and other information about the Platform's operation are published.

 

3. Roles of Parties in the Interaction Model

3.1. Benefits Plus is the Platform operator and ensures the technical possibility of data exchange, request routing, access administration, storage of service information, event log maintenance, and other functions necessary for interaction between the Partner and the Provider.

3.2. The Partner is the party that initiates the connection or modification of the End User's access, transmits specified data to Benefits Plus, and is responsible for having appropriate legal grounds for such transmission.

3.3. The Provider is the party that actually provides the corresponding service or access to it to the End User, unless otherwise expressly indicated in the separate terms of a specific product.

3.4. Unless otherwise determined by separate agreements and factual circumstances of data processing, Benefits Plus is not considered a party to the basic agreement between the Partner and the End User, and also does not substitute the Provider as the performer of the main service.

 

4. Access to the Platform

4.1. The Partner's access to the Platform is provided after establishing cooperation with Benefits Plus in a form agreed by the parties.

4.2. The Partner's Account may be created by Benefits Plus independently based on data received from the Partner, or by providing the Partner with instructions for completing the necessary settings.

4.3. The scope of available functionality depends on the integration model, the Partner's role in the ecosystem, the Platform's technical configuration, the parties' agreements, and the existence of valid contractual relationships.

4.4. Benefits Plus has the right to update, modify, expand, or limit the Platform's functionality if necessary for product development, information security, integration compatibility, legal compliance, or fulfillment of contractual obligations. If such changes significantly affect the Partner's integration, Benefits Plus, if possible, informs the Partner in advance through the Website, email, personal account, or other agreed channels.

 

5. Platform Operation Procedure in B2B Model

5.1. In the standard B2B model, the Partner transmits the End User's identifier and other agreed Activation Data to Benefits Plus to initiate access to the corresponding service.

5.2. Benefits Plus may provide the End User with an interface for entering or confirming certain registration data, including name and email address, if this is provided by the integration logic or necessary for providing access to the Provider's service.

5.3. After receiving the necessary data, Benefits Plus may transmit data and technical signals necessary for creating, activating, confirming, modifying, suspending, or terminating the End User's access to the Partner, Provider, or both such entities.

5.4. Upon the Partner's request, Benefits Plus may transmit to the Provider information about status change, restriction, suspension, or termination of access to the service, if this is provided by the contractual and technical interaction model.

5.5. Benefits Plus does not guarantee the Provider's service provision in cases where the Provider has not confirmed activation, does not support the corresponding integration, has terminated cooperation, has changed its own rules, or other circumstances beyond Benefits Plus's reasonable control have occurred.

 

6. Partner's Rights and Obligations

6.1. The Partner has the right to:

  • Use the Platform's functionality within the scope of the agreed cooperation model;
  • Receive information from Benefits Plus about technical requirements for integration;
  • Contact Benefits Plus regarding Platform operation and data transmission correctness;
  • Receive information about changes that significantly affect Platform use, if such notification is practically possible.

6.2. The Partner is obligated to:

  • Transmit to Benefits Plus only data necessary for the agreed scenario's operation;
  • Ensure the existence of appropriate legal grounds for transmitting End User data to Benefits Plus;
  • Not transmit special categories of personal data, excess data, payment details, or other information unless expressly agreed in writing;
  • Provide accurate, current, and complete data necessary for activation or access modification;
  • Independently ensure proper notification of End Users in cases where this follows from the Partner's role as data owner or separate data controller;
  • Ensure secure use of their account data, access keys, tokens, certificates, and other authentication means;
  • Not use the Platform for illegal, fraudulent, discriminatory, or technically harmful actions.

 

7. Benefits Plus's Rights and Obligations

7.1. Benefits Plus has the right to:

  • Administer the Platform, its interfaces, API, and other technical components;
  • Temporarily limit access to certain functions in case of technical work, security incidents, reasonable suspicion of misuse, or violation of these Terms;
  • Request clarifications from the Partner necessary for correct integration and lawful data processing;
  • Refuse to execute a request or limit processing if received data is obviously incomplete, excessive, unlawful, or technically incorrect.

7.2. Benefits Plus is obligated to:

  • Ensure Platform operation within a reasonably expected level of availability considering technical limitations, planned work, and dependence on third parties;\
  • Implement appropriate organizational and technical security measures to protect data processed within the Platform's operation;
  • Provide the Partner with publicly available information about Platform use rules and personal data processing;
  • Consider Partner inquiries regarding Platform operation within reasonable timeframes.

 

8. Intellectual Property

8.1. All intellectual property rights to the Platform, its source code, structure, databases, interfaces, design, documentation, and other elements, unless otherwise expressly determined by a separate agreement, belong to Benefits Plus or are used by it on legal grounds.

8.2. The Partner is granted a limited, non-exclusive, non-transferable right to use the Platform only within the scope and for the purposes defined by these Terms and separate agreements between the parties.

8.3. The Partner has no right to reproduce, decompile, modify, sell, sublicense, or otherwise improperly use the Platform or its individual components unless expressly agreed in writing.

 

9. Confidentiality and Personal Data

9.1. The procedure for processing personal data of Partners and their representatives is separately defined by the Partner Privacy Policy published on the Website.

9.2. Regarding End User data, Benefits Plus processes data within its actual role in the corresponding interaction scenario, which is determined by the processing nature, purposes, processing means, and contractual agreements between ecosystem participants. For separate scenarios, additional data processing agreements or other documents regarding role and responsibility distribution may be executed.

9.3. The Partner independently responds for the legality of initial collection and transmission to Benefits Plus of End User data, unless otherwise expressly following from the interaction model or separate written document.

 

10. Limitation of Liability

10.1. Benefits Plus is not liable for the content, quality, legality, availability, safety, or actual provision of the Provider's service, unless otherwise expressly provided by a separate agreement.

10.2. Benefits Plus is not liable for delays, errors, or impossibility of providing access if they occurred due to:

  • Actions or inactivity of the Partner or Provider;
  • Transmission of incomplete, unreliable, or incorrect data;
  • Failures in communication channels, hosting, data centers, cloud services, or other third-party infrastructure;
  • Cyberattacks, malicious software, force majeure, or other circumstances beyond Benefits Plus's reasonable control.

10.3. No provision of these Terms limits Benefits Plus's liability in the part where such liability cannot be limited or excluded under applicable legislation.

 

11. Duration and Termination of Access

11.1. These Terms apply from the moment of the Partner's actual beginning of Platform use and remain valid until such use is terminated, unless otherwise provided by a separate agreement.

11.2. Benefits Plus may limit or terminate the Partner's access to the Platform completely or partially in case of:

  • Significant violation of these Terms;
  • Violation of legal requirements;
  • Risk to Platform security or other ecosystem participants;
  • Termination of contractual relationships with the Partner;
  • Technical impossibility to support the corresponding integration scenario.

11.3. If circumstances allow, Benefits Plus informs the Partner about such limitation or termination in advance or without unjustified delay after its implementation.

 

12. Applicable Law and Communication

12.1. Ukrainian law applies to these Terms.

12.2. During personal data processing, Benefits Plus also considers the requirements of European Union law, including Regulation (EU) 2016/679 (GDPR), in cases where such act applies under territorial scope criteria or factual data processing model.

12.3. Issues not regulated by these Terms are governed by applicable legislation, policies published on the Website, and separate agreements between the parties.

 

13. Changes to the Terms

13.1. Benefits Plus may periodically update these Terms to reflect changes in legislation, business model, ecosystem participant composition, security requirements, technical architecture, or Platform functionality by publishing an updated version of these Terms without prior notification to B2B partners.

13.2. The current version of the Terms is published on the Website with the update date indicated.